Shrunken Head Software

Everything BlackBerry

July 14th, 2009

BizTrackIt 2.2 Released

Install Links

PC-Based Desktop Manager Install
Over-The-Air Install

Important Notes

May 9th, 2009

BlackBerry Storm OS 4.7 Date/Time Field Bug

Due to a bug in BlackBerry OS 4.7 on the Storm you cannot edit hh:mm:ss formatted date/time fields, such as the BizTrackIt time record In and Out fields and the GoTimeIt Countdown Timer Countdown/Reset Time field, using the normal touch interface.

You can workaround this bug as follows:

  • To edit the :ss (seconds) field component use the virtual keyboard
  • To edit the hh:mm field components, hide the virtual keyboard if shown and use the normal touch interface

More information specific to GoTimeIt (Countdown Timer Mode)

If your BlackBerry is configured for 12 hour format and you don’t want to change it to 24 hour format (see the Time Format field value on the Options, Date/Time screen) then you will also need to translate times into 24 hour format when editing the hh:mm time field components using the touch interface. For example, you will need to specify 12:30 AM if you want a Countdown/Reset Time value of 30 minutes (hh:mm of 00:30), 1:30 AM for 1 hour and 30 minutes (hh:mm of 01:30), 12:30 PM for 12 hours and 30 minutes (hh:mm of 12:30) and 1:30 PM for 13 hours and 30 minutes (hh:mm of 13:30).

Note This bug was reported to RIM and has been fixed in OS 5.

May 9th, 2009

GoTimeIt 2.5 Released

Install

PC-Based Desktop Manager Install
Over-The-Air Install

Important Notes

New Features

  • Completion Warning alarm
  • Auto Repeat countdown with optional rest period between repeats - very useful for working out, circuit training and more
  • Keep Screen Turned On option - separate option for Stopwatch and Countdown Timer modes
  • Copy lap history and statistics to clipboard so you can easily paste it into an email or MemoPad entry
  • Only Show Lap Stats on Stop option
  • Show Lap Time Change Instead of Total Time option
  • Built-in Help
  • BlackBerry Storm support
April 8th, 2009

Workaround in BizTrackIt to RIM BIS 2.6 “empty file attachment” bug

RIM has introduced a serious bug in their recent release of BIS 2.6  (BlackBerry Internet Service; see http://na.blackberry.com/eng/services/internet/ for general information regarding BIS) with respect to delivery of email file attachments. If you run a BizTrackIt email report and the report email is sent via BIS (i.e. your default email service is BIS) then although the email appears to be sent successfully, when it arrives the .csv file attachment, which is supposed to contain the relevant time record information, is empty. If prior to noticing this you delete the time records in BizTrackIt then you are in trouble as the time records are gone (unless you happen to have a backup that can be restored).

Unfortunately it is not clear which wireless carriers have rolled out BIS 2.6 to date. The easiest way to determine whether this problem affects you is to create a test project with a single time record and then run an email report for the test project only; select No when asked by BizTrackIt whether to mark the time record reported or to delete it. If the .csv file attachment in the received report email does not contain the single time record then it is likely your default email service is BIS 2.6. Make sure you try this test again after implementing the workaround described in the next paragraph to confirm it works.

To workaround this bug you should check the Use Alternate Attachment Method box on the Configure Report screen available in BizTrackIt 1.8 or above. If you are using an older version of BizTrackIt then you should upgrade to the latest release that supports your BlackBerry OS version (at the time of this publication BizTrackIt 2.0.1 supports OS 4.2.1-4.7; BizTrackIt 1.8.0.3 supports OS 4.0-4.5). For instructions on how to upgrade see How to upgrade our products to the latest release.

RIM is investigating this issue and at some point may provide a fix at which time you may need to uncheck the Use Alternate Attachment Method box for email reports to continue to work properly. Be aware that new versions of BIS are not typically rolled out to all carriers at the same time and the roll out schedule is not publicly available, so it may take some time for your carrier to receive the fix.

It is because of these sorts of problems that we published the article How to run BizTrackIt email reports safely and we recommend you don’t delete time records until you confirm successful receipt of the report containing them, which in the case of email reports includes confirming that the received email file attachment contains data. Please follow these precautions always, even when using this workaround.

August 25th, 2008

How to manually create/edit BizTrackIt time records?

To manually create time records:

  1. Go to the date to which you want to add a time record (if it’s not the current date). To do this, click the trackball and select Go to Date.
  2. Move the input focus to the Project field on the main screen and click the trackball, select Change Option and choose the correct project.
  3. Roll the trackball until the highlight is in the time record area of the screen (i.e. either highlight an existing time record or if there are no time records, highlight the No Time Records item).
  4. Click the trackball and select New to add a new time record. Fill out the time record information. When the input focus is at the In or Out field you can press the trackball and set the respective time to the current date/time by selecting the Paste Current Time item. Click the trackball and select Save.
  5. To go back to the records for the current date & project click the Today button at the top of the screen.

To edit a time record:

  1. Select the time record (see above).
  2. Click the trackball and select Edit.
August 25th, 2008

How to run BizTrackIt time reports?

You can run BizTrackIt time reports in the following ways:

Via email - for more information see “How to run BizTrackIt email reports“.

Using Desktop Manager synchronization - for more information see “BizTrackIt reports using Desktop Manager synchronization“.

August 25th, 2008

How to run BizTrackIt email reports?

1) Run BizTrackIt, display its menu by pressing the trackball and select Configure Reports
2) Set the Destination field to Email
3) Check either All Projects or the specific projects whose time records you want to include
4) Filter the time records to be included in the report according to the following criteria:
Date Range = All Dates, From/To, Today, This Week, This Month, Yesterday, Last Week, Last Month
Status = Unreported, Unreported or Reported
Billable/Unbillable =  Billable Only, Unbillable Only, Both. This field is only available if the Allow Unbillable Time field is checked on the Options screen.
5)  Check Include Description and Notes to include this information for each time record
6)  Only check Use Alternate Attachment Method if the email account used to send the report uses BlackBerry Enterprise Server for IBM Lotus Domino.
7)  Specify an Email address to which to send the report. To specify more than one email address press the trackball and select the Add Email Address menu item to add another Email field. To delete an email address field if there is more than one such field, position the cursor in the field you’d like to delete, press the trackball and select the Delete Field menu item.
8) Press the trackball and select Run to execute the report immediately or Save to store the report definition
9) See “How to run BizTrackIt email reports safely

April 20th, 2007

BizTrackIt 1.8.0.3 Released

Install

PC-Based Desktop Manager Install
Over-The-Air Install

Important Notes:

Changes:

  • Only show whether in/out time is Daylight Saving Time (DST) on day where we are transitioning to/from DST.
  • Fix: sometimes restoring a backup failed and “Cannot restore or backup the following database: BizTrackIt. The data was not recognized by the device.” or “NullPointerException message was displayed.
  • Fix: backup bug introduced in version 1.8 resulted in “NullPointerException”
April 20th, 2007

AreaCode411 1.5 Released

Install

PC-Based Desktop Manager Install
Over-The-Air Install

Important Notes:

Changes:

  • New area codes: 226, 325, 762, 779
  • Fix: Times displayed for various area codes may not have been correct at certain times of the year
April 20th, 2007

DateMathica 1.0.2 Released

Install

PC-Based Desktop Manager Install
Over-The-Air Install

Important Notes:

Changes:

  • Fixed bugs related to transitions between Standard Time and Daylight Savings Time