Prerequisites:

  • BizTrackIt 1.5 or higher installed on your BlackBerry
  • Desktop Manager 4.x installed on your PC. Desktop Manager is included in the BlackBerry Desktop software available at http://na.blackberry.com/eng/services/desktop/. You should only use a version of the BlackBerry Desktop Software authorized by your service provider.

To perform a backup do the following:

  1. Attach your BlackBerry to your PC USB port
  2. Run Desktop Manager
  3. Double-click Backup and Restore
  4. You can perform a complete backup by clicking Backup… or a selective backup by clicking Advanced…
  5. If you click Backup… then
    • Specify a name for the backup file or accept the default
  6. If you click Advanced… then
    • Select the device database named BizTrackIt
    • Press and hold the Ctrl key while you click the device database named BizTrackIt Options
    • Click the button whose arrow points left
    • Click Close and save the backup
  7. Exit Desktop Manager

To restore a backup do the following:

  1. Attach your BlackBerry to your PC USB port
  2. Run Desktop Manager
  3. Double-click Backup and Restore
  4. Click Restore… or Advanced…
  5. If you click Restore… then
    • Specify the appropriate backup file to restore
  6. If you click Advanced… then
    • Select the File/Open… menu item
    • Specify the appropriate backup file to restore
    • Select the desktop file database named BizTrackIt
    • Press and hold the Ctrl key while you click the desktop file database named BizTrackIt Options
    • Click the button whose arrow points right
  7. Click OK when presented with the warning that data will be replaced on your device
  8. Click Close
  9. Exit Desktop Manager